Who We Are

V&F – Your Workplace Amenities Experts!

Since 1971, V&F has proudly served the Greater Washington Metropolitan with best-in-class coffee service, hydration and filtration solutions, breakroom supplies, snacks, office products, and furniture.

Personalized Customer Service

At V&F, we believe in providing personalized service to every customer. Each customer is assigned a dedicated V&F team consisting of an account executive, customer service agent, driver, and technician. This approach has built strong, lasting relationships for many years.

White Glove Service

Our executive service includes regular visits to check stock, place orders and manage inventory customized to your needs.

State of the art, reliable equipment coupled with best-in-class service.

Installing and maintaining reliable equipment is the cornerstone of our coffee service. V&F responds to equipment failures within 24 hours, ensuring minimal disruption. Proactive versus reactive scheduled maintenance and cleaning for equipment minimizes down time.

  • 98.6% of service calls are completed in person, by V&F employees within 24 hrs.
  • Technicians are trained V&F employees (not contractors)
  • Free loaner brewer if your service call is not resolved on first visit.
  • Live Customer support available by phone.
  • 99.6% of call are answered within 30 seconds by a live V&F employee.

Flexible Ordering and Delivery

Place orders by phone, email, or through online (link). We pride ourselves on answering every inquire personally, with no automated prompts. Our website offers features like:

  • Search our vast inventory of over 250,000 products
  • Build and manage favorite lists
  • Set departmental budgets, and order
  • View history and robust reporting.
  • Deliveries are handled by trained uniformed V&F drivers.

Testimonials

VFOP is renowned for its efficiency and professional approach, providing exceptional customer service. They are also highly accommodating to last-minute orders, ensuring that client needs are met with speed and precision.

HR Manager

National Non-Profit Association

We have been a customer of VFOP for 1.5 years.  We get our office and breakroom supplies from VFOP, but the real benefit we receive from them is excellent customer service and expertise, specifically as it relates to their knowledge and technical expertise with coffee systems and other breakroom services (BEVI systems).  They are helpful and reliable, and we depend on them for much more than just office supplies.

Facilities Manager

Leading national law firm

I have been a V&F customer for almost 3 years and my experience has been amazing. V&F has a way of making me feel as if I am their only customer. My account manager checks in often and I even receive emails when products are expiring or running low in my Bevi machine. The professionalism from my route delivery guy, is amazing and he always shows up on time with a smile on his face. The service guys are amazing as well. They are very friendly and knowledgeable of the equipment and always correct any issues I have in a timely manner.

Facilities Supervisor

Leading metro area law firm

We have been working with V&F for the past several years and couldn’t be more pleased with the experience. From the outset, their team demonstrated an exceptional level of professionalism, expertise, and dedication to meeting our needs. The quality of the products and services provided by V&F has consistently exceeded our expectations. Their attention to detail and commitment to excellence is evident in every interaction. Orders are always delivered on time and with impeccable quality. One of the standout aspects of working with V&F is their customer service. They are responsive, accommodating, and genuinely care about the satisfaction of their clients. Any questions or concerns we are addressed promptly and effectively, making us feel valued and supported. Additionally, V&F offers competitive pricing without compromising on quality, which has been a significant factor in our continued partnership. Their ability to provide customized solutions tailored to our specific requirements has been instrumental in helping us achieve our goals. We highly recommend V&F to any business. They have proven to be an invaluable partner, and we look forward to continuing our successful collaboration.

Office Manager

Top Maryland law firm